Question 1

What is CutSlot?

Accepted Answer

CutSlot is a salon booking and management platform. Customers use it to find salons and book appointments, salon owners use it to run their salon, and professionals use it to manage their schedule and appointments.

Question 2

How do customers book an appointment?

Accepted Answer

Create an account, find a salon, open its page and pick a service. Then choose the professional you want, select an available date and time, and confirm the booking. Your appointment appears in your bookings straight away.

Question 3

How do salons join CutSlot?

Accepted Answer

Create a vendor account, then set up your salon: name, description, address, contact details, logo and gallery. Once your services, professionals and working hours are configured, you can start accepting bookings.

Question 4

How do I set up my salon?

Accepted Answer

Setup runs in five parts: add your salon details, add your services with price and duration, add your professionals and the services they provide, configure your working days and hours, and turn on booking.

Question 5

Can salon owners add workers?

Accepted Answer

Yes. Salon owners add professionals to their salon, assign the services each of them provides, and control what each person can access in the app.

Question 6

Can vendors manage schedules?

Accepted Answer

Yes. You configure working days, opening and closing times, breaks and leave — at the salon level and per professional. Bookable slots are generated from that schedule.

Question 7

Can customers cancel appointments?

Accepted Answer

Yes, when the salon's policy allows it. Customers can reschedule or cancel from their bookings, and the salon sees the change immediately.

Question 8

Can customers leave reviews?

Accepted Answer

Yes. After an appointment is completed, customers can rate and review the salon, and those reviews appear on the salon's page.

Question 9

Can professionals manage their availability?

Accepted Answer

Yes. Professionals keep their own availability and time off up to date, so customers only see slots they can actually take.

Question 10

Is CutSlot available on mobile?

Accepted Answer

CutSlot is built mobile-first, and the CutSlot mobile app is on the way. This website works on any phone, tablet or desktop browser today.

Frequently asked questions

General

For customers

For salons & professionals

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